Privacy Policy

Recharge Audio
Studio 7, 9 Bath Buildings, Montpelier, Bristol, BS6 5PT, United Kingdom
Operated by Leon Bailey

This Privacy Policy explains how Recharge Audio collects, uses, stores and protects your personal data when you use our website, contact us or engage our services.

1. Who We Are

Recharge Audio is a music production and audio engineering business operated by Leon Bailey based in Bristol, United Kingdom.

For the purposes of data protection law, Recharge Audio is the “data controller” of your personal data.

2. What Data We Collect

We may collect and process the following types of personal data:

• Full name
• Email address
• Phone number
• Billing and invoicing details (where applicable)
• Project details and creative materials you provide
• Communication records (emails, messages, enquiries)
• Technical data (IP address, browser type, device information)
• Website usage data (if analytics tools are enabled)

3. How We Collect Your Data

We collect data through:

• Contact forms on our website
• Email correspondence
• Direct messages or booking enquiries
• Invoices and payment interactions
• Website cookies and analytics tools (if enabled)

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes
• Deliver music production and audio engineering services
• Manage bookings, sessions, and projects
• Process invoices and payments
• Communicate about ongoing work
• Improve our website and services
• Maintain business records for legal and tax purposes

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: to perform services you have requested
• Legal obligation: for accounting, tax and record-keeping requirements
• Legitimate interests: to run and improve our business and communicate with clients
• Consent: where required for optional marketing or cookies

6. How We Store Your Data

Your data is stored securely using appropriate technical and organisational measures.

We retain personal data only for as long as necessary to:

• deliver services to you
• comply with legal, tax and accounting requirements
• resolve disputes or enforce agreements

Project files and communications may typically be retained for up to 6 years for business record purposes, unless a shorter retention period is requested or legally required.

7. Sharing Your Data

We do not sell your personal data.

We may share your data only where necessary with:

• Payment processors (e.g. Stripe, PayPal, bank providers)
• Accounting or bookkeeping software
• Website hosting providers
• Email service providers

All third-party providers are required to handle your data securely and in compliance with data protection law.

8. Cookies & Analytics

Our website may use cookies to improve functionality and understand how visitors use the site.

If analytics tools (such as Google Analytics) are used, they may collect anonymised usage data such as:

• pages visited
• time spent on site
• device and browser information

You can control or disable cookies through your browser settings.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing of your data
• Withdraw consent (where consent is the lawful basis)
• Request data portability in certain circumstances

To exercise any of these rights, please contact us using the details below.

10. Data Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access or disclosure.

However, no method of online transmission or electronic storage is 100% secure and we cannot guarantee absolute security.

11. International Transfers

Some service providers we use may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR.

12. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact:

Leon Bailey
Recharge Audio
Studio 7, 9 Bath Buildings, Montpelier, Bristol, BS6 5PT, UK